Can pieces be customisable?
Yes, our pieces can have their prints customised, just email through to firstname.lastname@example.org with your idea, and we can go from there!
How are Moncai pieces created?
Moncai prints are designed in Australia, and then printed in different factories throughout the globe.
Each of the fullfilment centres we use have been deemed to have ethically work environments.
Production and Shipping
All our pieces are made to order throughout the globe, all print-all-over pieces are printed, cut, sewn, packed and shipped and delivered within 2-20 business days.
** please note may be delays due to covid**
Your order can/may arrive in multiple packages with delivery.
Refunds and Exchanges
As each piece is made to order, pieces cannot be refunded or exchanged unless the item is damaged.
If there is an error with your order, please email email@example.com
Pieces cannot be refunded or exchanged due to change of mind.
If an incorrect size has been ordered, please contact us, and we will arrange the piece be sent back to us, and a new size sent out to you, at your cost of shipping.
Moncai accepts payments via PayPal, Stripe, Zip, Afterpay and Latitude Pay.
All prices displayed are in AUD